Service 02
The reason most small business websites quietly die is not design. It is maintenance: an expired certificate, a plugin that broke the contact form, a hosting renewal that went to an old email address. Handling all of that is what the monthly price is actually for.
From $99/month + $99 one-time setup · 12-month initial term
Your site runs on infrastructure we operate through Cloudflare, and we are the ones who look after it. You do not buy a hosting plan, choose a server, renew a certificate, or receive an invoice from a company you have never heard of.
You also never get the 6am email telling you the site is down and asking you to log into a control panel you have not opened in two years. If something technical breaks, it is ours to fix, and it is already paid for.
Speed on a local service site is mostly decided before anything is hosted. We build lightweight pages, size images properly, and avoid the stacks of page-builder scripts that make a simple five-page site load like a web application.
Serving from Cloudflare’s network then keeps it quick for somebody on a phone on the far side of the valley. There is no caching plugin to configure and nothing for you to tune.
Every site we host is served over HTTPS with a valid certificate, kept current automatically. Browsers flag sites that are not, and that warning costs you customers before they ever see the page.
Technical maintenance covers keeping the site’s software current and working. Because we build without a plugin ecosystem, there is far less to break in the first place — most of the maintenance burden on a typical small business site comes from add-ons it did not need.
We are deliberate about this. Uptime monitoring and automated backups of form submissions are not currently part of the service, so we do not list them as if they were. Plenty of providers advertise both without either being meaningfully configured.
What does exist: full version history of your site’s code and content, so a change can be reverted, and hosting we actively manage during support hours — Monday to Friday, 8am to 6pm Arizona time.
We help you choose a name that is actually available and register it on your behalf. You give written approval of both the name and the registration cost before we buy anything — nothing gets purchased by surprise.
Our preferred default is then to administer that domain through Tesseract North’s managed Cloudflare account for as long as we are providing your service. That is what lets us handle DNS, SSL and hosting changes without sending you into a registrar control panel. It is an administrative arrangement, not a change of ownership: the domain is registered for your business using your correct registrant details, and you keep the domain rights set out in your service agreement.
Two things that arrangement never does: it never makes the domain part of a website buyout, and it is never held against an outstanding website-service balance. If you would rather hold a newly registered domain in your own registrar account instead, say so and we will set it up that way.
Registration and renewal charges are separate from your website subscription. We tell you the cost up front and bill it on at cost.
We can usually keep it registered with your existing provider and simply connect it to the hosting and DNS services we manage through Cloudflare. There is rarely any reason to move a domain just to change who builds your website.
Before changing anything we check your existing website and email settings. This is the step that gets skipped most often and causes the most damage — point a domain at a new host without looking, and you can take down working email along with the old site.
Connecting your domain at launch is part of the setup fee, whether it is a domain we registered for you or one you already had.
If you want to manage the domain yourself or move it to another provider, we help arrange its release or account transfer — subject to that provider’s transfer requirements and any applicable locks, which are their rules rather than ours.
Basic domain release or account handoff is included. Additional migration work is quoted and approved before it starts. And domain handoff is a separate matter from transferring website files, hosting or email: they are different things, they happen on different timelines, and you are never required to buy your domain back.
Questions
Yes. Managed hosting, the SSL certificate and technical maintenance are part of every plan, including Essential at $99/month. There is no separate hosting bill.
No. An existing domain can stay registered exactly where it is; we just connect it. For a domain we register for you, our default is to administer it in our managed Cloudflare account while we are providing your service, because that is what makes the technical side effortless — but it is registered for your business with your registrant details, you keep the domain rights in your agreement, and you can ask for it to sit in your own registrar account instead.
Not currently, and we are not going to claim otherwise. If uptime monitoring matters to you, say so on the discovery call and we will tell you honestly what it would take to add.
Your site’s code and content are under full version history, so any change can be rolled back. Form submissions are a different thing: our sites forward inquiries straight to you and do not store them, so the copy of record lives in your inbox or CRM.
Managed hosting and maintenance end on the agreed termination date, so we stop serving the site then. Basic domain release or account handoff is included, and after the initial term you can request the website’s transferable files without a buyout fee. Those are two separate handoffs and neither one is held hostage to the other.
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A short call, a straight answer on whether we are a fit, and a written quote before anything starts. No obligation.
From $99/month + $99 one-time setup. 12-month initial term, then month to month.